We analyze every player.We suggest the best action.We show results in the first month.
With Retivo your team knows who is about to leave and who is ready for the next deposit. The model reads it from player behavior and hands your team a ready list every day: who to grow, who to win back, who isn't worth the budget. Sits on top of your stack - live in days, not months.
A layer on top of what you already run.
Dashboards tell you what happened. They don’t tell you what to do.
A dashboard, not a decision
You see churn rising and revenue slipping, but nothing tells you which player to touch, with what, and when.
Segments instead of players
Segments and rules treat thousands of players as one. The money is in the individual player your team never gets to.
Priced for Tier-1
The tools that can do this are built for the giants and priced accordingly. Tier-3 operators and affiliates are left with Excel.
Five products around one question: what to do with each player.
Each product solves its own task; together they give the full picture - how much money a player will bring and what to do with them next. Start with the base modules or take everything at once.
Retention Automation
The core. Timing, offer and channel for every player in your flows - plus a workspace for the retention team and call center: roles, telephony, notes, calendar.
VIP Radar
Spot cooling VIPs before they are gone and recognize valuable players in their first week of play.
Traffic & Affiliates
Early quality scores for sources and affiliates - days before the 14-day hold shows it.
Bonus Economics
See how much money each bonus really brought - and which ones are wasted on players who would have stayed anyway.
Risk & Fraud
Withdrawals without deposits, abnormal win rates on a single provider, bonus abuse - flagged for review before payout.
Analytics & API
The shared foundation under all products: 36 slices, funnels, cohorts, a 360° player card and a two-way API. Not sold separately.
A ready workspace for your retention team.
A prediction alone doesn't bring a player back - people do. Retivo turns predictions into a daily list of players: the manager assigns it across the team, every operator sees who to call or message and what to offer, and the outcome is logged in the system - who picked up and who came back.
Telephony in the player card - one click to call, and the outcome is logged right away: reached, no answer, interested.
Notes with conversation history - the whole team sees what was discussed with the player before, so nobody asks the same question twice.
Call calendar - the next contact is scheduled for the hours the player is usually online, not when it suits the operator.
Transparent results - who was called, who picked up, who came back. No more "we called them, trust us" from Excel.
What bonuses really bring back - the honest number.
In a plain report every bonus looks profitable, because you give bonuses to your most active players - and they stay longer with or without one. Retivo compares similar players with and without the bonus and shows what the bonus itself added. The goal is not one bonus for everyone, but an individual offer from your set - given only to players who actually need it.
"Players with a bonus retain 33% better." But that's not the bonus - that's the players: you gave it to your most active ones.
The same bonus in a fair comparison of similar players. The gap between the two numbers is budget spent for nothing.
The numbers illustrate the method - yours are measured on your data. Services that earn on send volume have no reason to show you the right-hand number. We do: we earn when you save.
Analyze traffic quality in days, not a 14-day hold.
The market standard is a 14-day hold before you know which source brought real players. Our model scores traffic quality within the first days: you scale the sources that work right away and cut the losing ones without waiting out the hold. And you stop spending budget on traffic that will never pay back.
We start on part of your base - and show the difference in GGR.
No need to take our word for it, and no need to break what already works. Retivo starts with part of your players while the rest carry on as before - a month later you compare both parts and see exactly what Retivo added.
Start on part of the players
Retivo starts working with part of the base. The rest of your players stay on your current campaigns and bonuses.
One month, same conditions
Both parts go through the same month: same season, same promos. The difference can't be written off as luck.
Compare the result
We count deposits and GGR per player on both sides. The difference is Retivo's contribution - in hard numbers, not promises.
We don't publish pretty percentages from other people's case studies - your number is measured on your players.
From manual campaigns to decisions made by a model.
Manual
The team builds campaigns by hand and picks segments on experience and gut feeling.
Rules & triggers
Campaigns send themselves, but the rules are the same for everyone: the system can't see what each player is worth.
The model decides
The model scores every player, suggests an action, and its contribution shows up in deposits and GGR within the first month.
Acquisition + retention
One model follows the player from first click to VIP: traffic quality and retention together.
Three steps from connection to ready decisions.
Connection
We connect to your data through your API - days of your team's work, not a quarter-long project. Personal data never leaves your servers.
Prediction
Six models score every player: churn probability, next-deposit probability, future value.
Decision
Scores collapse into one action per player: which offer, which channel, and when. The team works from a ready list.
Your data stays with you.
The model doesn't need players' names or documents - it works with anonymized IDs and behavior. Everything tied to a player's identity stays inside your infrastructure.
No personal data stored
We work with player_id and behavior. Names, emails and documents stay with you.
Access control & audit
Team roles, an action log, and a security review before launch.
Certifications and licence numbers are added here after the security audit.
How Retivo differs from Tier-1 CRMs.
Results in your first month.
We connect Retivo to part of your players, and a retention consultant helps set up the first campaigns. By the end of the pilot you see the difference in deposits and GGR - then you decide based on numbers, not a pitch deck.
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